What we do
We’re helping to improve transport for everyone
Our vision is that all communities have access to the best possible transport links
We work to…
- make public transport inclusive and accessible
- promote high standards of transport planning and delivery
- raise awareness of the effects of transport poverty on loneliness, isolation and social exclusion
- resolve passenger complaints and improve services
We are…
- a charity registered in England and Wales (1178677) and in Scotland (SC049144)
- an approved Alternative Dispute Resolution (ADR) Body for bus and coach passengers
- the nominated body for dealing with complaints under the Passenger Rights Regulation
- a member of the Sustainable Transport Alliance
- a Company Limited by Guarantee (04635458)
