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Operators

More people take the bus than any other form of public transport. We work with operators to improve services for everyone

Find out more
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Resolving disputes

Bus and coach operators are legally required to offer passengers Alternative Dispute Resolution. We are the only approved body specifically for the bus and coach industry – find out how we can help

Complaints

Adding value to bus and coach services

Meet your passengers
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Events

Our events are a great opportunity to engage with local communities and find out what your passengers really think

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Keep up-to-date
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News

Sign up to our electronic newsletter to find out more about our work in support of bus and coach services

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Be informed
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Resources & Reports

Our resources are free to download and will help you meet your legal and ethical responsibilities to passengers

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Bus Users 2023-08-14T16:44:40+01:00