The Equalities and Human Rights Commission in Scotland has launched a legal support project for transport. The aim is to provide funding and legal assistance to anyone who has been discriminated against on public transport.
This will include:
- increasing access to justice for people who have experienced discrimination related to age and/or disability in the provision of transport
- learn more about the barriers people face in accessing transport
- find out whether service providers and operators are aware of the rights of passengers, and are taking steps to meet the needs of all passengers in the current and future design of public transport.
Greig Mackay, newly appointed Director for Bus Users in Scotland, met with Geraint Rees from the Commission to explain the role of Bus Users as an Alternative Dispute Resolution body.
The two organisations will be cooperating closely to ensure everything possible is done to resolve complaints before they become legal issues.
You can find out more about the Equality and Human Rights Commission legal support project on their website