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Bus Users UK excels in Alternative Dispute Resolution Audit Report

Bus Users UK has been found to be providing an effective ADR scheme according to the bi-annual audit report carried out by the Chartered Trading Standards Institute.

As the only approved Alternative Dispute Resolution body for bus and coach, Bus Users has actually been achieving best practice in a number of areas, meaning the charity is going ‘above and beyond the minimum requirements laid out by the legislation’.

Bus Users UK Audit Report 2023

Bus Users 2023-11-03T18:59:04+00:00