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Your local group

We work closely with bus user groups to improve services for local communities

Find out more

Find out if there’s a local group in your area and get involved.

If you’re thinking of setting up a local group or want to know more about Bus Service Improvement Plans, take a look at our useful guides below.

Get on board
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We’ve put together a few things to consider if you’re thinking of setting up a local group

BSIPs and EPs
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Read our quick guide to setting up groups and customer panels for BSIPs and EPs

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Find out what the top 10 key considerations are for setting up an effective BSIP

Local groups

Action for Yorkshire Transport

Action for Yorkshire Transport’s aim is for everyone to have access to high quality, sustainable, public and active transport that meets their needs, improves their quality of life and protects the environment.

Bedford Area Bus Users Society (BABUS)

BABUS was founded in November 2005. The group has an interest in all bus services operating in Bedford Borough and most of Central Bedfordshire, and liaises with neighbouring bus user groups. It aims to represent the interests of bus users who live, work or travel through the Bedford area; to encourage people to use buses; and to act as a focal point between bus users, bus companies and local authorities.

Brighton Area Buswatch

Brighton Area Buswatch represents bus users in and around Brighton, from Worthing in the west, Haywards Heath in the north, and Lewes, Seaford and Newhaven in the east. Their aim is to build relationships with bus companies, local authorities and local interest groups to secure improvements to bus services.

Burnham and Highbridge's Bus User Group

Burnham and Highbridge aims to bring together passengers from across the local area and work with other bus users groups in Somerset to form a united and powerful voice to shape future bus networks.



Bus Users Oxford

Bus Users Oxford is the independent representative of bus passengers in Oxford. It advocates improving and extending bus services to help economic and social inclusion and sustainability.

Bus Users Shropshire

Bus Users Shropshire talks regularly to Shropshire Council and is recognised as a representative body of bus passengers. The group provides feedback and ideas for improvement to bus operators as a ‘critical friend’.

Cambridge Area Bus Users

Cambridge Area Bus Users was formed to stand up for the interests of bus passengers in and around Cambridge.

Crewe & District Bus Users Group
Crewe & District Bus Users Group acts as the voice of passengers on public transport in the area.
Dumfries & Galloway Bus Users Group

Dumfries & Galloway Bus Users Group aims to support a well co-ordinated, accessible and affordable bus service that meets the needs of local people.
Facebook:  Dumfries & Galloway Bus Users Group

Friends of Dalesbus

Friends of DalesBus is a voluntary organisation campaigning for accessible and affordable public transport for visitors and residents within the Yorkshire Dales.

Great Wyrley & Cheslyn Hay Community Group

GWCHCommunity is the official community group for Great Wyrley, Landywood and Cheslyn Hay residents. A not-for-profit constitution, they work to improve the community and local transport.

Twitter: @GWCHCommunity


Isle of Wight Bus & Rail Users Group

Isle of Wight Bus & Rail Users Group promotes the interests of bus and rail users in the Isle of Wight and campaigns for improvements in public transport.

Lancaster Bus Users' Group

Lancaster Bus Users’ Group aims to further the interests of bus passengers throughout the Lancaster district including Morecambe, Heysham, Carnforth and the surrounding rural area.


Norfolk Bus Forum

The Norfolk Bus Forum works with passengers and transport providers across the region and aims to get more people on board by promoting the benefits of bus services.

North West Surrey Bus Users Group

NW Surrey Bus Users Group represents the interests of bus passengers in the boroughs of Elmbridge, Runnymede, Spelthorne and Woking. The group aims to improve bus services in the area through regular liaison with bus operators and other key stakeholders.

Potters Bar and St Albans Transport User Group (PBSAUG)

The official transport user group for Potters Bar and St Albans, PBSAUG works to improve services, prevent services being cut, and provide new services across the region.

Facebook: Potters Bar & St Albans Transport User Group

Rail and Bus for Herefordshire (RBfH)

RBfH considers rail and bus services to be equally vital to the future of public transport in Herefordshire, and an important and integral part of the economic and social development of the county.

Railfuture Severnside

Railfuture Severnside covers Gloucestershire, Greater Bristol, Somerset and North Wiltshire. The group recognises that better integration between bus and rail services is essential to move people away from cars and onto public transport.

Rame Peninsula Public Transport Users Group (Rame PTUG)

Rame PTUG focuses on bus and ferries, working closely with St Germans PTUG which deals with rail. While they specifically cover the Rame Peninsula, Torpoint and the parishes of St Germans, Sheviock and Deviock, they also sometimes deal with issues covering the wider county.

Rural East Lothian Bus Users (RELBUS)

RELBUS represents people living in and travelling to East Lothian. The group focuses on issues affecting rural areas but speaks up for all bus users in the region. They engage with local bus companies and East Lothian Council to work towards an affordable service for everyone.

Somerset Bus Partnership

Somerset Bus Partnership connects local communities, providing a platform for current and new bus users to make their views heard about the future they want for bus services.

Contact: Peter Travis, Co-ChairTel: 07894 916452Email:

Southend Area Bus Users Group (SABUG)

SABUG represents bus passengers in the districts of Southend, Rochford and Castle Point.

Stevenage Bus Users Group (BUGS)

Stevenage Bus Users Group (BUGS) is an independent group committed to campaigning for good quality bus services in Stevenage and the surrounding areas, as well as speaking up for bus users in the region.

Tyne & Wear Public Transport Users Group (TWPTUG)

Tyne & Wear Public Transport Users Group (TWPTUG) campaigns for an integrated, publicly-accountable transport system connecting Tyne and Wear, Northumberland and County Durham.

Facebook: Tyne & Wear Public Transport Users Group (TWPTUG)
Twitter: @TWPTUG

West of England Shared Transport & Active Travel Network (WESTACT)

WESTACT campaigns across the whole of the West of England for clean, affordable, accessible and efficient transport and to protect the region’s bus services.

Twitter: @WESTACT_

West Cumbria Bus Users Group

West Cumbria Bus Users Group covers West Cumbria from Silloth in the North, to Millom in the South, and to Keswick in the East.

West Dorset Western Area Transport Action Group (WATAG)

WATAG aims to improve public transport in the Western-most part of Dorset. The group is a forum for passengers, bus companies, council officials and local councillors.

West Midlands Bus Users (WMBU)

WMBU is an independent website providing news, information and links to general resources for bus users throughout the West Midlands area.

York Bus Forum

York Bus Forum is the independent voice of bus users in York, working closely with York Council, York Civic Trust, York Environment Forum and local operators.

If you know of a local bus users group not listed here get in touch

Bus Users 2024-04-03T11:47:46+01:00