New survey shows wide variations in passenger satisfaction across England

The new ‘Your Bus Journey’ survey from Transport Focus shows passenger satisfaction varying widely across England with an urgent need to improve punctuality.

Passengers in East Riding, Bournemouth, Christchurch and Poole the most satisfied overall with their journey at 90% while passengers in West Yorkshire were the least satisfied at 73%.

Lydia Horbury, our Director for England, features in BBC news coverage highlighting the impact of transport poverty and social exclusion on communities.


Download the survey ‘Your Bus Journey’ from Transport Focus

Bus Users 2024-03-13T15:16:29+00:00