children with mother at bus stop

Our impact

More people travel by bus than by any other form of public transport. But buses do so much more than get us from A to B.

Find out more

Read our latest annual impact report

Man looks at tablet on a bus with young child
Annual Reports | 14.07.2021
Bus Users UK Annual Impact Report 2020-21
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1,957
Last year we successfully resolved 1,957 complaints on behalf of bus and coach passengers across the UK

Catch up on all our annual reports, newsletters, consultation submissions and more

 

Woman waiting at bus stop with her back to the camera
Guides | 20.12.2022
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Making Connections logo
Consultations | 09.12.2022
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Chris Skidmore image on Net Zero Review graphic
Consultations | 31.10.2022
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Child on bus
Presentations | 26.10.2022
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People seated together at an event
Guides | 19.10.2022
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Welsh Government Transport Delivery Plan
Consultations | 11.10.2022
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Bus Users 2022-09-13T15:41:57+01:00