children with mother at bus stop

Our impact

More people travel by bus than by any other form of public transport. But buses do so much more than get us from A to B.

Find out more

Read our latest annual impact report

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Bus Users UK Annual Impact Report 2020-21
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Last year we successfully resolved 1,957 complaints on behalf of bus and coach passengers across the UK

Catch up on all our annual reports, newsletters, consultation submissions and more


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Making Connections logo
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Chris Skidmore image on Net Zero Review graphic
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Child on bus
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Welsh Government Transport Delivery Plan
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Bus Users 2022-09-13T15:41:57+01:00