Woman with her carer playing with a dog outside

About us

We’re making sure that everyone has access to the best possible transport links

Find out more

About us

More than A – B

More people travel by bus than any other form of public transport. But buses do so much more than get us from A to B

Buses reduce isolation, inequality, congestion and pollution. They get us to work, training and education, shops, vital services, friends and family.

Our charity plays a crucial role – ensuring that everyone has access to the best possible transport links.

Our mission
Graphic showing the work of Bus Users to help connect people
Graphic reflecting the work of Bus Users

What we do

Improving services is at the heart of everything we do

Whether it’s running events, handling complaints, working with transport providers or talking to local authorities and government, we make sure the needs and concerns of communities are heard.

Our impact

Our history

Bus Users UK is the voice of the passenger

We have been championing the rights of passengers since 1985, giving bus users a voice and improving bus and coach services for everyone.

Woman and carer play with an assistance dog
What we do
Woman and young girl looking at a phone together

Find out what we’ve been up to over the last year

Who we are
People on a busy street

Meet the people on our Board and Senior Management Team

Support us
Child looking out of a bus window

Help make transport more accessible for everyone

Bus Users 2023-12-01T15:49:02+00:00