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New recruits for Bus Users England

New recruits for Bus Users England

Bus Users England has appointed two Administrator/Complaints Handers to its new office in Cobalt Square, Birmingham.

Jessica Heaven has excellent administrative and complaints handling skills developed across many roles including one with West Midlands Special Needs Transport. Along with expertise in policy writing, she is also fluent in Russian, having lived and worked in the country.

Mashrur Bin Selim has a strong customer service background having previously worked for Royal Bank of Scotland as a complaints handler. Mashrur is a graduate of the University of Greenwich and is fluent in Bengali. 

Jessica and Mashrur will be based at Cobalt Square, 83 Hagley Road, Birmingham B16 8QG. If you'd like to contact the Bus Users England team then please call 0300 111 0001 email enquiries@bususers.org

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